Managing Do Not Disturb Settings for an Existing Contacts in Content Copilot.
earn how to customize and apply Do Not Disturb (DND) settings for individual contacts in your CRM. Enable DND for all communications or specify preferences for calls and SMS.
1. Begin by accessing your contacts.
2. Next, choose a specific contact to view details.
3. Then, customize contact settings for emails, SMS, calls, and voicemails Do not DIsturb.
4. After that, opt to enable Do Not Disturb for all communications.
5. Finally, apply Do Not Disturb settings specifically for inbound calls and SMS.