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Disabling the SMS Opt-Out Feature in Content Copilot CRM | Content Copilot

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Disabling the SMS Opt-Out Feature in Content Copilot CRM

Manage SMS communication settings by disabling the SMS opt-out feature in Content Copilot CRM. This guide walks you through navigating the Business Profile, confirming compliance with SMS policies, verifying opt-in preferences, and saving your updated settings.

1. Start by clicking the 'Settings' option.

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2. Next, select the 'Business Profile' section.

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3. Now, navigate to the 'General' tab.

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4. Proceed to disable the SMS opt-out feature.

4 First, click on the element.

5. Then, confirm the discussion with your client by clicking the appropriate checkbox.

5 Then, click on "I confirm that I have discussed this with my client and I ha...".

6. Follow up by ensuring compliance with SMS policies; click confirm.

6 Click on "I confirm that I will ensure all SMS messages sent from this...".

7. Afterwards, verify SMS opt-in preferences with another confirmation click.

7 Afterwards, click on "I confirm that SMS messages will only be sent to contacts wh...".

8. Finally, make sure to save your settings before exiting.

8 Following that, click on the element.

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